ZTrade

Frequently asked questions

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Registration

What is ZTrade?

ZTrade is a platform that facilitates the export of goods to China by providing manufacturers and traders with green lane access. It operates by allowing users to upload their certificate of origin into the system. This certificate is an important document that verifies the country of origin of the goods being exported. By uploading this document, ZTrade aims to streamline the export process by ensuring that the necessary documentation is readily available for customs authorities in China.

To use ZTrade, you will need an internet connection. You can access the ZTrade website from any web browser. There are no specific software or hardware requirements, as long as you have a device with internet connectivity and a compatible browser, you can access and utilise the ZTrade platform.

ZTrade is open to anyone from any country who is looking to export goods to China and wants to benefit from the green lane access. Currently, our pilot run is limited to companies registered with Malaysia’s SSM (Companies Commission of Malaysia). However, in the future, we plan to expand our services to accommodate users from other countries as well.

Certificate of Origin

What is a certificate of origin, and why is it important for trading?

A certificate of origin is an official document that confirms the country in which a product or commodity was manufactured. It provides important information about the origin of goods and is crucial for international trade, as it determines eligibility for preferential trade agreements, import duties, and customs regulations.

ZTrade is a platform for securely storing your original certificate of origin within the blockchain. To apply for trade documents, such as the certificate of origin, you need to follow the procedures of your local authorities. For example, in Malaysia, you can obtain it from MITI-authorised organisations. Once you have the original document, you can upload it to ZTrade for easy access by customs authorities in China.

Blockchain technology can enhance the authenticity and security of certificate of origin documents by providing an immutable and transparent record of their existence. By storing certificate data on a decentralised and tamper-proof blockchain, it ensures that the information remains unchanged and verifiable, increasing trust and reducing the risk of fraudulent or counterfeit certificates.

Using a blockchain-based certificate of origin system offers several advantages over traditional methods. It improves efficiency by streamlining the verification process, and provides real-time access to authenticated certificate data. Additionally, blockchain technology enhances security and trust through its tamper-proof nature, making it difficult for certificates to be falsified or manipulated.

To upload a verified certificate of origin, you need to obtain the document from the local authorities responsible for authentication. Once you have the verified certificate, you can log into our platform, navigate to the ‘Certificate of Origin Management’ section, and go to the ‘Certificate declaration’ page. In the ‘Certificate declaration’ page, click on “Add” to add certificate details. You’ll need to fill up the form and upload the original certificate of origin. The system will then store the certificate on the blockchain for verification purposes. See the video for a step by step process.

Through our platform, you can verify the authenticity of a certificate of origin by accessing the blockchain record associated with the uploaded document. The blockchain provides an immutable and transparent history of the certificate, allowing you to independently verify its authenticity by confirming that it matches the information stored on the blockchain.

Once you have received the digital certificate of origin from the exporter, you will need to upload it to the digital certificate of origin

Terms & Fees

Do I need to pay for using ZTrade?

Registration Fee (one-time payment)

RMB 400

Platform Fee (one-time payment)

RMB 1,000

  • Includes:
    Maintenance and updates
    Free training session (1x)
    Customer service support

Document Fee Certificate of Origin (CO)

RMB 200

One document per submission

Value Pack Document fee - Certificate of Origin (CO)

RMB 750

Equivalent to RMB 150 per certificate

Yes, there are fees associated with using ZTrade. Here’s our fee structure:

Item

Fees

Details

Registration Fee (one-time payment)

RMB 400

Platform Fee (one-time payment)

RMB 1000

Includes: *Maintenance and updates *Free training session (1x) *Customer service support

Document Fee – Certificate of Origin (CO) per submission

RMB 200

One document per submission

Value Pack

Document Fee – Certificate of Origin (CO)

RMB 750

Equivalent to RMB150 per certificate

These fees cover the services provided by ZTrade, including platform access, customer service support, and maintenance.

Account

Can I update my account information?
As part of our registration process, we require manual verification, which means that you cannot directly modify your account information on our website. However, you can easily change your password by accessing the “My information” section under “Basic information.”  If you need to update any other details, please contact our customer support team at help@zetrix.com. They will be happy to assist you in making the necessary changes.
Absolutely! To cancel your user account, simply send an email to our dedicated customer service team at help@zetrix.com. They will be more than happy to assist you with the account cancellation process.